Shipping & Delivery

SHIPPING

The shipment will be arranged within 24 hours after the order has been placed. As soon as Shipping Agency will provide us the tracking number, SEXXXOTOY will be provided to you email (usually takes 72 hours.)

We ship across the world from our 3 warehouses in different continents. We have 2 warehouses in the US & 1 in China.

If the item you purchased is in stock in the overseas warehouse nearby your place, it will take around 1 week to be delivered to you. If it is not, it will be shipped from our Shenzhen warehouse, which may take approximately 2-3 weeks to deliver at your doorstep depending on your location.

If you have any queries/complaints please do not hesitate to contact our Online Customer Service or send us an email to support@sexxxotoy.com.

Customer Service Representatives are usually offline on weekends. We will try our best to reply your messages or emails within 12 hours.

 

DISCREET PACKAGING

Your privacy is extremely important to us and our discreet packaging enables you to shop with Sex XXO Toy in complete confidence. With completely plain and boring packaging, you will be the only person excited about what's inside.

Subject to the requirements of the country you wish your order to be dispatched to, Customs and Regulations may require the courier service to disclose and state details of your order on the outside of your package. We also have to apply a customs label to your package. For discretion, we state that it contains Novelty Items.

Will the package have return to sender details?

Courier services require Sex XXO Toy to have a return address on all orders.

Your debit or credit card statement will display a charge to Discreet card statements

This is how your Sex XXO Toy order is discreetly and securely packaged.

 

RETURN POLICY

We value your business and understand that shopping online can make product selection more difficult. This is why we provide a vast pool of information on each product that we sell, from material name and texture to measurements and actual-size images. We encourage you to use this information when you make a purchase, as all sales are final. 

We do not accept returns for any products.

Order Cancellations

If you wish to cancel an order and it has been shipped out, we will deduct the price of shipping from your refund. We are not responsible for return shipping on cancelled orders that have already left the warehouse.